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Christmas Delivery InformationOur last despatch date for Christmas delivery is 22nd December 2025 to UK mainland addresses. Addresses outside of UK mainland, we strongly recommend placing orders before 19th December 2025 for delivery prior to Christmas. Whilst we do everything possible to ensure orders arrive before Christmas, we highly recommend placing any Christmas required orders well in advance. At this time of year, our couriers are operating at full capacity, and delays, especially in the final week before the holidays, are increasingly likely and outside our control. Both our offices and showroom will close at the end of the business day on the 23rd December and will reopen on 2nd January 2026. During this period emails will be monitored periodically and we will ensure to respond to all enquires as soon as possible. Thank you for your custom and we wish you a Merry Christmas
Shipping And Handling
Please note, all deliveries must be signed for. Our couriers will not leave a parcel without a signature.
Once you reach the checkout stage and input your postcode, your delivery cost will be estimated. Final checkout will confirm any delivery charges with estimated delivery time.
The below table represents our delivery estimates including VAT
| Destination |
Delivery Time once Despatched |
Delivery cost on orders under £100 |
Delivery cost on orders over £100 |
| England & Wales |
1-2 working days |
£6.95 |
£0.00 |
| Scotland |
1-2 working days |
£6.95 |
£0.00 |
| Rural Scotland, Highlands & Islands* |
2-3 working days
|
£15.95 |
£10.95 |
| Northern Ireland** |
2-3 working days |
£21.95 |
£16.95 |
| Offshore Islands** |
2-3 working days |
£19.95 |
£14.95 |
*Rural Scotland, The Highlands & Islands of Scotland – postcodes: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE, AB31, AB33-38, AB45, AB52-56, FK17-21.
**Northern Ireland, Isle of Man and Isles of Scilly – postcodes: BT, IM, TR21-25.
We do not currently ship outside of the above destinations.
Delivery Schedule
Our aim is to dispatch your order to you within 1-2 business days.
Back Orders
In the unlikely event your item is not in stock, we will back order it for you.
Service Updates
Occasionally severe weather can disrupt deliveries. If you're concerned that this may be the case in your area then please click on your chosen courier below for service updates on the areas currently affected by bad weather.
Will I have to sign for my delivery?
Yes, someone will have to be at the requested delivery address to sign for the order. Our carriers will not leave a parcel behind the back gate or with a neighbour etc. This is for peace of mind for us as well as our customers to ensure safe delivery.
What happens if I'm not at home when the couriers deliver?
If there is no-one home our carrier will put a card through your door with all the relevant contact details for your local depot etc for you to re-arrange delivery. If you do not contact the carriers goods will be returned back to ourselves, we can re-send out your items but they will then be subject to further delivery charges.
How do I track my order?
Please click on your chosen courier below to direct to the courier's tracking website. If you have any problems please contact us.
Can I change my delivery address?
Before you place your order you can specify a delivery address different to the billing address. Unfortunately due to security reasons, after we have received and processed your order we are unable to alter the delivery address.
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